Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, work more efficiently, and provide information to website owners. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period).

2. How We Use Cookies

HelpKit uses cookies for the following purposes:

• Authentication: To keep you logged in and identify your session securely
• Preferences: To remember your settings such as theme (dark/light mode)
• Analytics: To understand how users interact with our platform and improve the experience
• Security: To detect and prevent fraudulent activity and unauthorized access
• Performance: To optimize page loading and content delivery

3. Types of Cookies We Use

4. Third-Party Cookies

We may use third-party services that set their own cookies, including:

• Supabase: Authentication and session management
• Vercel Analytics: Performance monitoring and visitor analytics (privacy-first, no PII)

These third parties have their own privacy policies governing their use of cookies. We recommend reviewing their policies directly.

5. Managing Cookies

You can control and manage cookies in your browser settings. Please note that removing or blocking cookies may impact your user experience and some features may not function correctly.

How to manage cookies in your browser:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy, search, and services → Cookies

For EU/EEA users, you may also manage your cookie preferences through our cookie consent banner which appears on your first visit. You can change your preferences at any time by clearing your browser cookies and revisiting our site.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will notify you of significant changes by updating the "Last updated" date at the top of this policy. Continued use of the Service constitutes acceptance of the updated policy.

Questions about our cookie practices? Email us at privacy@helpkit.in.