Zapier Integration — Connect 5000+ Apps

HelpKit + Zapier Integration

Zapier connects HelpKit to 5,000+ apps without any code. Send WhatsApp messages triggered by events in Google Sheets, HubSpot, Typeform, Calendly, Gmail, and thousands more.

Setting Up HelpKit on Zapier

1.Log in to zapier.com and click Create Zap

2.Search for HelpKit in the app list

3.Choose a trigger app (e.g., Google Sheets, HubSpot, Typeform)

4.Choose HelpKit as the Action

5.Connect your HelpKit account:

- Click Sign in to HelpKit - Enter your HelpKit API key (from Settings → API → Keys) - Authorize

Available HelpKit Actions in Zapier

| Action | Description | |--------|-------------| | Send Message | Send a text message to a phone number | | Send Template | Send a pre-approved template message | | Create Contact | Add a new contact to HelpKit CRM | | Add Tag to Contact | Apply a tag based on Zap trigger | | Create Conversation | Start a new conversation |

Popular Zap Ideas

Google Sheets → WhatsApp: When a new row is added to a Google Sheet, send a WhatsApp message to the phone number in that row.

Typeform → WhatsApp: When someone submits a Typeform survey, send a personalized thank-you message via WhatsApp.

HubSpot → WhatsApp: When a lead stage changes to "Proposal Sent" in HubSpot, send a WhatsApp follow-up.

Calendly → WhatsApp: When a new meeting is booked, send a WhatsApp confirmation with the meeting details.

WooCommerce → WhatsApp: When an order status changes to "Processing", send a dispatch confirmation.

Setting Up a Zap (Example: Typeform → WhatsApp)

1.Trigger: Typeform → New Submission

2.Action: HelpKit → Send Message

3.Map fields:

- To: Typeform field phone_number - Message: "Hi {{Name}}, thanks for filling out our form! We'll be in touch within 24 hours."

4.Test and enable the Zap

Zapier Limits

•Free Zapier plan: 100 tasks/month

•Messages sent via Zapier count against your HelpKit message quota

•Use templates for outbound messages to unengaged contacts